VIRTUAL OFFICE
915-598-1959
HECTOR L. FRANCO, M.D.
I. OFFICE HOURS:  WELCOME!

MONDAY THROUGH FRIDAY 9:00 AM TO 5:00 PM  FOR ALL PATIENTS

SATURDAYS (usually 1st & 3rd of month) 9:00 AM TO 12:00 PM FOR COSMETIC
PATIENTS ONLY

HOLIDAYS: ALL MAJOR HOLIDAYS CLOSED, CALL OFFICE FOR THE
SCHEDULE

II.  NEW PATIENT POLICY  

MEDICARE:  CURRENTLY  ACCEPTING
MEDICAID:  NOT ACCEPTING
COMMERCIAL INSURANCE:  ACCEPTING
COSMETIC PATIENTS:  ACCEPTING

III.  INSURANCES ACCEPTED BY OUR OFFICE

BCBS  
HEALTH SCOPE BENEFITS
AETNA
CIGNA
MEDICARE:  TRADITIONAL ONLY, NO MEDICARE MANAGED CARE PLANS

**Please call office to verify if Dr. Franco is in your employer's plan

                      Last Updated 05/21/2010

IV. REGISTERING ONLINE:  CLICK ON THE "ONLINE REGISTRATION" BUTTON
ON TOP LEFT CORNER.

V.  OFFICE POLICIES ON:  PRESCRIPTIONS, OFFICE CALLS, CALLS AFTER
HOURS AND APPOINTMENT POLICES DOUBLE CLICK HERE           

VI.  LABORATORY ORDERS:  DURING YOUR VISIT, IF DR. FRANCO
DETERMINES THAT LAB STUDIES ARE REQUIRED YOU WILL BE GIVEN
APPROPRIATE ORDER FORMS.  THOSE FORMS WILL DIRECT YOU TO THE  
(BASED ON OUR BEST INFORMATION) LAB THAT IS PREFERRED BY YOUR
INSURANCE COMPANY.  HOWEVER, ULTIMATELY IT IS YOUR RESPONSIBILITY
AS THE PATIENT AND INSURANCE CONSUMER TO CONFIRM WHICH LAB IS
COVERED BY YOUR PARTICULAR INSURANCE PLAN.   ALSO BE AWARE THAT
MANY LABS ARE NOW OFFERING TIME SAVING APPOINTMENTS, CHECK WITH
YOUR LAB.

VII.  LAB RESULTS:  ALL LAB RESULTS CAN BE OBTAINED BY CALLING THE
OFFICE OR AT YOUR NEXT APPOINTMENT.  LABS PERFORMED AT QUEST
DIAGNOSTIC CAN BE RETRIEVED ONLINE BY GOING TO:
www.googlehealth.com.  YOU MUST REGISTER WITH GOOGLE HEALTH FIRST.   
THEN SEARCH FOR DR. FRANCO'S NAME IN THE "search for a doctor"
FEATURE TO SEE IF YOUR LAB RESULTS ARE AVAILABLE.

VIII.  HIPPA PRIVACY POLICY:    DOUBLE CLICK HERE