VIRTUAL OFFICE
915-598-1959
HECTOR L. FRANCO, M.D.
I. OFFICE HOURS:  WELCOME!

MONDAY THROUGH FRIDAY 9:00 AM TO 5:00 PM  FOR ALL PATIENTS

SATURDAYS (usually 1st & 3rd of month) 9:00 AM TO 12:00 PM FOR COSMETIC
PATIENTS ONLY

HOLIDAYS: ALL MAJOR HOLIDAYS CLOSED, CALL OFFICE FOR THE
SCHEDULE

II.  NEW PATIENT POLICY  

MEDICARE:  CURRENTLY  ACCEPTING
MEDICAID:  NOT ACCEPTING
COMMERCIAL INSURANCE:  ACCEPTING
COSMETIC PATIENTS:  ACCEPTING

III.  INSURANCES ACCEPTED BY OUR OFFICE

BCBS:  FEDERAL, HMO BLUE, BC/BS PPO
HEALTH SCOPE BENEFITS:  COUNTY OF EL PASO, E.P.CHAMBER OF COMM.,  
HOUSING AUTHORITY, SUPERIOR, YSLETA DEL SUR PUEBLO, SISBARRO,
A PLUS HOME HEALTH SERVICES, MAX E-STORES, INTEGRITY ASSET MGMT.
DIOCESE OF EL PASO, HEALTH SCOPE BENEFITS, YSLETA ISD, CANUTILLO
ISD, SAN ELIZARIO ISD
AETNA:  MULTIPLE EMPLOYERS, EPISD
SIERRA PROVIDENCE HEALTH CARE NETWORK: LIMITED**
CIGNA:  SOCORRO ISD, DAVITA, VERIZON, APWU, ECHOSTAR, CARDINAL
HEALTH
MEDICARE:  TRADITIONAL ONLY, NO MEDICARE MANAGED CARE PLANS

**Please call office to verify if Dr. Franco is in your employer's plan

                         Last Updated 10/23/09

                                                                  



IV.  REGISTERING ONLINE:  CLICK ON MENU BUTTON ABOVE LEFT OR DOUBLE CLICK HERE.

ON THE DAY OF YOUR APPOINTMENT BRING THE COMPLETED REGISTRATION FORMS WITH YOU
ALONG WITH PROOF OF INSURANCE, REFERRAL FORM IF AN HMO PATIENT AND ALL CURRENT
MEDICATIONS.

V.  OFFICE POLICIES ON:   PRESCRIPTIONS, OFFICE CALLS, CALLS AFTER HOURS AND APPOINTMENT
POLICIES
DOUBLE CLICK HERE.

VI.  LABORATORY ORDERS:  DURING YOUR VISIT,  IF DR. FRANCO DETERMINES THAT LAB STUDIES ARE    
REQUIRED YOU WILL BE GIVEN  APPROPRIATE ORDER FORMS.  THOSE FORMS WILL  DIRECT YOU TO THE  
LAB THAT BASED ON OUR BEST INFORMATION AT THE TIME IS THE LAB THAT IS PREFERRED BY  YOUR  
INSURANCE COMPANY.  HOWEVER ULTIMATELY IT IS
YOUR RESPONSIBILITY AS THE PATIENT AND  
INSURANCE CONSUMER TO CONFIRM WHICH LABORATORY IS COVERED BY YOUR PARTICULAR  
INSURANCE PLAN.  ALSO, SOME LABS ARE NOW OFFERING  APPOINTMENTS-CHECK WITH YOUR LAB.

RESULTS FOR LAB TESTS:   ALL LAB RESULTS CAN BE OBTAINED BY CALLING THE OFFICE OR AT YOUR  
NEXT  APPOINTMENT.   CURRENTLY  LABS PERFORMED AT QUEST DIAGNOSTIC CAN BE RETRIEVED  
ONLINE BY GOING TO www.googlehealth.com.  YOU MUST REGISTER WITH GOOGLE HEALTH FIRST.  THEN  
SEARCH FOR DR. FRANCO'S NAME IN THE "search for a doctor" FEATURE TO SEE IF YOUR LABS RESULTS  
ARE  AVAILABLE.   


VII.  HIPPA PRIVACY POLICY:  DOUBLE CLICK HERE